Customers connection is an absolute must for a business in an increasingly crowded retail environment. Studies suggest that customers inclined to spend more money with businesses that constantly stay in touch and build a relationship with them. Rista Market helps you build your customer base and keeps you connected with them via Rista Market, free app for your customers. Moreover, it helps you attract new customers by showcasing your product and services to all Rista Market users.
Our unique platform gives you a mobile store-front for every physical outlet of yours. With this feature you can offer your customers a huge convenience. They can shop in your physical store or can shop on your mobile store using their smartphones. The mobile store is in complete sync with your customer database, store’s inventory and sales records unifying all your sales channels.
A middleman in food delivery business leads to confusion and delays, resulting in dissatisfied customers. Moreover, a middleman model incurs a significant cost to businesses shrinking the profit margins. With Rista, you can eliminate the middleman and receive orders placed by your customers directly on your POS system. Orders are received with customer’s contact information and with an option to review before acceptance. Business can keep customers informed of order processing & delivery status via SMS and push notifications.
Rista being a mobile first platform brings great advantage to your business. You can send your customer discounts coupons or display Ads for your products and services based on their proximity to your business. With this powerful feature, you can attract nearby customers to your store and engage them to spend more once they are inside the store.
Online scheduling has become the most effective and efficient means to manage appointments and reservations and customer contact information. With Rista, you can offer your customers a mobile app to make service appointment or book a table anytime, from anywhere. Customers can view table availability or an open slot at their favourite stylist schedule and make appointment with simple tap on their phones.
A successful business needs to have loyal, repeat customers who can advocate for its brand. Customer loyalty is the new currency, and the difference between two competitors could very well come down to who has a better loyalty program. Rista brings you the most powerful and yet easy to implement loyalty program. The best part is that our loyalty program is seamlessly integrated with your POS, eliminating any extra steps or widgets to implement it.
Understanding what your customers think about your business, helps you gain clear competitive advantage by increasing your service quality. With Rista, your customers can give you direct feedback using their smartphones. You can also offer them tablet terminals in your store to provide suggestions and share their experiences. Through our real-time data analysis, you will get the exact information that you need, when you need it. This way, you receive constructive suggestions in real-time and can stay informed about every shortcoming that can lead to customer dissatisfaction.
Digital receipts are becoming more prevalent with consumers as they continue to extend their connectivity with tablets and mobile devices. For businesses, digital receipts created multi-faceted value by reducing cost of paper receipts and bringing higher transactional integrity as legitimate store returns can be tracked easily. With Rista you can send digital receipt by emails, SMS, WhatsApp or any other chat application on your device.
